SMS
TJOnCall Client Care Texting
Last updated 2026-08-13
TJOnCall Client Care Texting is operated by ello media LLC DBA TJOnCall. TapJot (tapjot.app) is the client service platform run by the same company, so links in our text messages may point to tapjot.app pages about your own project. This page describes the program so anyone can verify how our texting works before or after opting in.
What we send
Service updates and replies about your own website requests. Examples: confirming a change request was received, telling you a change is live, or asking a clarifying question about work you asked for. We do not send marketing or promotional blasts.
How you opt in
Consent is voluntary and is never a condition of purchasing or receiving any service. You are never enrolled automatically. There is exactly one way to opt in: fill out the form below and check the consent box, then confirm by text. The box is optional. You can send the form without it, and if you do you are not opted in and we will not text you. When you do check it, the first and only message you receive is a confirmation asking you to reply YES. No service updates are sent until you confirm. Each opt-in is recorded with its date and method. Declining texts never affects your service.
By opting in, you agree to receive customer care text messages from ello media LLC DBA TJOnCall about your own website requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Almost done.
Your opt-in is recorded. Watch for one confirmation text from +1 (908) 639-6343 and reply YES to finish opting in. Reply STOP at any time to cancel.
Your message is recorded. You did not check the consent box, so you are not opted in and we will not text you. Submit the form again with the box checked whenever you want text updates.
How you opt out
Reply STOP at any time and messages stop immediately. Reply HELP for help, or contact tj@tjoncall.com.
Frequency and rates
Message frequency varies with your requests. Message and data rates may apply. Carriers are not liable for any delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our privacy policy at /privacy/.